Revisions Policy
Last Updated: August 13, 2025, Effective Date: October 13, 2025
We are committed to delivering high-quality, ethical, and results-driven marketing solutions tailored to your unique needs. We understand that collaboration is key to achieving the best outcomes, and we gladly offer revisions to ensure you are satisfied with our work.
1. Scope of Revisions
- Revisions are adjustments or refinements to the deliverables that stay within the original project scope agreed upon at the start of the subscription cycle.
- Any changes that alter the original brief, strategy, or scope will be considered new requests and may require additional fees or adjustments to your subscription plan.
2. Number of Revisions
- For monthly subscription services, we offer unlimited minor revisions within the current billing cycle for work delivered during that cycle.
- Major revisions (involving significant redesign, change of direction, or new strategic requirements) are limited to 1 major revision per deliverable per cycle.
3. Revision Request Process
- All revision requests must be submitted in writing (via email or our client portal) within 5 business days of receiving the deliverable.
- Please provide clear, consolidated feedback to avoid delays and ensure an efficient workflow.
4. Turnaround Time
- Minor revisions will typically be completed within 1–3 business days.
- Major revisions may require additional time depending on complexity and will be scheduled accordingly.
5. Out-of-Scope Revisions
- Requests that fall outside the agreed-upon deliverables for your monthly plan will be quoted separately.
- Examples include:
- New campaigns not included in your plan
- Completely new creative concepts unrelated to the original brief
- Platform expansion beyond what was initially agreed
6. Subscription Cycle Policy
- Revision requests must be made within the same billing cycle in which the work was delivered.
- Once a cycle ends, pending revision requests for that cycle will no longer be eligible unless otherwise agreed in writing.
7. Contact Information
If you have any questions about our Revisions Policy or need to request a revision, please contact us:
📧 Email: hello@ethicalexperts.agency
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