Policies & Compliance
Last Updated: August 13, 2025, Effective Date: October 13, 2025
Our mission goes beyond delivering results — we believe in building brands and campaigns that create a positive, lasting impact.
This page outlines our ethical commitments, workplace principles, and compliance policies so that clients, partners, and visitors know exactly what we stand for and how we operate.
We believe that trust is earned through transparency. That’s why we make all our policies publicly available, covering everything from data privacy and AI ethics to service delivery and workplace culture.
1. Our Core Values
- Integrity First – Every decision is guided by honesty and transparency.
- Ethical Marketing – No manipulative tactics, just responsible, value-driven strategies.
- AI with Responsibility – Using artificial intelligence to empower creativity and efficiency while respecting privacy, diversity, and fairness.
- Sustainability & Social Good – We consider the long-term impact of our work on communities and the planet.
2. Policy Categories
Below you’ll find summaries of each policy with links to their full details:
A. Core Legal & Compliance Policies
- Privacy Policy – How we collect, store, and protect your data in compliance with GDPR, CCPA, and other regulations.
- Cookie Policy – How we use cookies and tracking tools, with your right to control usage.
- Terms & Conditions – The rules for using our website, services, and digital content.
B. Service-Specific Policies
- Order Policy – How clients can request services, provide briefs, and begin projects.
- Payment Policy – Accepted payment methods, timelines, and invoicing rules.
- Delivery Policy – Project delivery timelines, file formats, and approval process.
- Revisions Policy – Number of revisions included and guidelines for additional requests.
- Refunds & Cancellations Policy – Clear guidelines on refunds, cancellations, and dispute resolution.
C. Ethical & Brand-Aligned Policies
- Workplace Policy – Our culture of inclusion, flexibility, and professional growth.
- Ethical Marketing Policy – Our commitment to transparency, responsibility, and respect in every campaign.
- AI & Data Ethics Policy – How we ensure AI-powered marketing is fair, transparent, and privacy-safe.
- Sustainability & Social Responsibility Policy – Our environmental and community impact commitments.
D. Optional / Situational Policies
- Partnership & Affiliate Policy – Rules for collaborations, affiliates, and referral programs.
- Intellectual Property & Content Usage Policy – Ownership rights and usage permissions for creative work.
- Non-Disclosure Policy – How we safeguard confidential client information.
- Security Policy – Our cybersecurity measures to protect data and systems.
3. How We Maintain Our Policies
We review all policies at least once every 12 months or sooner if laws, technology, or business practices change. Any updates will be posted here with the latest revision date.
4. Contact for Policy Inquiries
If you have any questions about our policies or wish to request a copy in a different format, please contact us:
📧 Email: hello@ethicalexperts.agency