Payment Policy
Last Updated: August 13, 2025, Effective Date: October 13, 2025
We believe in transparent, secure, and hassle-free payment processes for all our clients. This Payment Policy outlines the terms and conditions for making payments to us. By engaging our services, you agree to the following terms.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- Bank Transfers (Domestic & International)
- PayPal (where applicable)
- Other Digital Payment Gateways (if specified in your invoice)
All transactions are processed through secure, encrypted systems to protect your financial information.
2. Currency
- All prices and payments are in USD unless otherwise stated in writing.
- For international transactions, any currency conversion or bank fees are the responsibility of the client.
3. Payment Terms
- Upfront Payment: For fixed-price projects, payment is required in full before work begins, unless otherwise agreed.
- Milestone Payments: For larger projects, payment schedules will be outlined in the contract or invoice.
- Ongoing Services: Recurring services are billed monthly in advance unless otherwise specified.
- Due Dates: Payments are due within 3 business days from the invoice date.
4. Late Payments
- Payments not received by the due date may incur a 5% late fee per month on the outstanding balance.
- Services may be paused or terminated if payment remains overdue for more than 7 days.
5. Refunds
- Refund eligibility will be determined based on our Refund Policy (please refer to that policy page).
- Once work has commenced or deliverables have been provided, refunds may not be applicable unless explicitly stated in writing.
6. Security & Fraud Prevention
- We use secure, PCI-compliant payment processors to safeguard your information.
- Transactions flagged for suspected fraud will be investigated, and services may be delayed until verification is completed.
7. Disputes
- Any payment disputes should be raised in writing within 5-10 business days of the transaction date.
- We will work with you to resolve issues fairly and efficiently.
Last Updated:
For questions about our Payment Policy, please contact us at:
📧 Email: hello@ethicalexperts.agency
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